Categories of Ethical Dilemmas in Business

First published in Exchange, the magazine of the Brigham Young University School of Business, the following twelve categories were developed to cover the root or cause of most ethical business dilemmas that one might encounter in their jobs. I have summarized them to keep them short and simple.

1. Taking Things That Don’t Belong To You

Everything from taking highlighters from the storage room, to sending personal mail through the mailroom, to downloading unauthorized games to play on your work computer fall into this category. A CFO of a major corporation took a cab from the airport to his home in the city. When he asked the cabbie for receipt, he was handed a full book of blank receipts. Apparently this dilemma of accurately reporting business expenses involves more than just one employee.

2. Saying Things That You Know Are Not True

When a car salesperson insists to a customer that a used car has not been in a previous accident, when it has, an ethical breach has occurred. When a clerk in a store assures a customer that a product has a money-back guarantee, when only trade-ins are allowed, another ethical violation occurred (and perhaps a violation of the law).

3. Giving Or Allowing False Impressions

There is an urban legend in which 2 CD’s were being sold on a TV infomercial that claimed that that all the hits of the 1980′s were on the CDs. The infomercial emphasized over and over again that all songs were performed by the original artists. When they received the CDs, upon closer inspection, they found that all songs had been covered by a band called The Original Artists. While technically true, the impression given by the infomercial was false.

4. Buying Influence or Engaging in Conflict of Interest

When a company awards a construction contract to an organization owned by the brother of the attorney general, or when a county committee who is charged with choosing a new road construction company is traveling around the state looking at roads at the expense of one of the bidders, a conflict of interest arises which might affect the results of that choice.

5. Hiding or Divulging Information

Failing to divulge information from the results of a study on the safety of a new product, or choosing to take your companies proprietary product information to a new job are examples that fall into this category.

6. Taking Unfair Advantage

Have you ever wondered why there seem to be so many product safety rules and procedures? It is primarily the result of laws passed by government institutions to protect the consumer from companies that previously took unfair advantage of them because of their lack of knowledge or through complex contractual obligations.

7. Committing Acts of Personal Decadence

Over time, it has become increasing clear that the acts of employees outside of work can have a negative effect on a businesses image. This is one of the primary reasons companies are minimizing social interactions or events, outside of the office, so that drug or alcohol related events can not be tracked back to the company.

8. Perpetuating Interpersonal Abuse

At the heart of this category of ethical misbehavior is the abuse of employees through sexual harassment, verbal lashing, or public humiliation by a company leader.

9. Permitting Organizational Abuse

When an organization chooses to operate in another country, it sometimes butts up against social culture in which child labor, demeaning work environments or excessive hours are required. It is at this point that the leaders of the company have a choice…whether to perpetuate that abuse or alleviate it.

10. Violating Rules

In some cases, people or organizations violate rules to expedite a process or decision. In many of these cases, the results would have been the same regardless, but by violating the rules or required procedures for that outcome, they can potentially scar the reputation of the organization they work for.

11. Condoning Unethical Actions

Suppose you are at work one day and you notice that a colleague of yours is using petty cash for personal purchases and fail to report it. Perhaps you know that a new product in development has safety issues, but you don’t speak out. In these examples, failing to do right creates a wrong.

12. Balancing Ethical Dilemmas

What about a situation that would be considered neither right, nor wrong? What should be done here? Should Google or Microsoft do business in China when human rights violations are committed daily? Sometimes an organization must balance the need to do business with any ethical dilemmas that might arise from doing business.

Platinum Wedding Bands Part 1

It is not necessary to know all about platinum to pick out a platinum wedding band but knowing the price of platinum will obviously help.

This is the first of a three part series on platinum wedding bands. Firstly lets get familiar with what platinum is.

Platinum is a metal that melts at double the temperature of gold so it is very hard and strong. It is also quite rare. In fact so rare that all the platinum in the world currently would likely fit in your living room and it takes about ten tones of ore to refine one ounce of platinum.

Platinum is associated with wealth due to its rarity and so now you get, platinum cards, platinum awards in music and the like.

Platinum jewelry should be at least 95% pure. Gold jewelry does not usually have that degree of purity. Only gold coins and gold bars have a purity of 9.99 percent hopefully. America, platinum jewelry contains either 90% or 95% pure platinum. By comparison, 18 carat gold is 75% pure and 14 carat is 58% pure gold.

Platinum is very distinctive and hard wearing. It does not tarnish or lose its rich white luster. It tends to be twice the cost of gold also.

Platinum jewelry made in America should contain either 90% or 95% pure platinum and platinum jewelry marked "IRIDPLAT" contains 90% platinum and 10% iridium. When marked "PLAT," an item is at least 95% platinum, with 5% Ruthenium. In Europe, platinum is identified by the following marks: 950 or PT950.

Platinum has been used throughout the centuries The ancient Egyptians used platinum. The American Incas also, and it has been used by royalty and famous jewelery houses such as Faberge, Cartier and Tiffanies for years so Platinum is an ideal precious metal for wedding bands.

In part two of Platinum Wedding Bands we find out how to select a platinum wedding band and what to watch out for.

Part 2 of Platinum Wedding Bands is available on http://platinum-price.org

5 Marks of a Great Content Management System

The functionality and appeal of your CMS website rests on your ability to select the best content management system for your needs. There are a lot of big names competing for attention as well as some smaller names that have great promise to become big names. This means lots and lots of choices for those who want to design CMS websites.

To make the selection process a bit easier, consider five tell-tale marks of a great content management system:

#1: You don’t need an IT crew on staff to install the CMS.

Installation is where some of the less effective content management systems fail. If a user cannot figure out how to get the system installed they start to wonder if they will be able to actually use the system once it is installed. The best content management systems will be very easy to install even if the IT guy isn’t down the hallway.

#2: The backend must be very easy to use.

This may be debatable for some people, but in most cases the backend of a CMS website should be incredibly simple to use. Most people using a CMS don’t know HTML code or don’t want to waste time messing with code. This means they are looking for a very simple system that allows them to add to, tweak and change their websites without getting into complicated procedures.

The simpler the backend is, the better suited a CMS will be to those who don’t know how to completely code a website for themselves. This is important if you are designing websites for consumers who don’t know much about web design. The easier the backend is for them to maneuver, the fewer calls of frustration the designer will receive after the product is in the hands of the client.

#3: The CMS should offer templates that are relatively easy to modify.

The great thing about designing a CMS website is the ability to easily modify templates to come out with the perfect website for a given client. You should be able to take a template and make changes so it matches what you want your site to be or what a client wants their site to be. If the modification is too difficult or not possible, then the CMS fails to live up to its main purpose.

#4: A great CMS will allow easy manipulation of extensions to extend the functionality of the CMS website.

If you can’t add extensions, you can’t get the most out of your CMS website. The best content management systems will make it easy to work with extensions so you can create the perfect website with any template.

#5: There should be some form of community or support service where help in the design process can be found.

Finally, make sure the content management system you select has some type of support where you can ask questions and get the opinions of others familiar with the system. This rules out some very small or new content management systems that are still in the developing stages, but it might also rule out some of the bigger guys that don’t necessarily have valuable support communities.

All of these marks identify content management systems that are easy to use. That is essentially the purpose of creating a CMS website. They are just easier to use and much faster to work with than a website designed on basic HTML code.

Steps to Planning a Successful Event for Your Business

Events provide means for businesses to connect with audiences they might not ordinarily associate with. But being current at an event is only a portion of turning a distinctive event into a line of work opportunity. Whenever you are hosting an event, or having part in a bigger event, it is an attempt to promote your line of work. You can do many things to assist maximize turnout and make attendees remember your line of work.

Every victorious event begins with months of thinking. By putting in the proper time and idea beforehand, you’ll make sure your event goes off without a hitch. Here are a couple of things you can do in advanced to make sure your business sparkles on the day of the event:

  • Begin with a budget. The best factor you can do is to make sure your event goes smoothly is properly allocate your resources. By setting a budget and itemizing personal costs, you will discover when you can run a prospering event with what you have. Once you’ve priced everything all out, you can as well prioritize your outlay on additional items.
  • Make your event unique. In purchase to pull in persons to your event, you need to establish that it’s one thing beyond the ordinary. Making an event logo is a great means to help build that credibility. Logo designers, such as GB Designs, can assist you come up with a design that melds your logo with the theme of the event.
  • Get the word out. Men and women can’t go to your event if they don’t know about it. You might get best results using a mix of the more conventional paper fliers and actual invitations. Web techniques as e-mail announcements and supporting your event through social media are other great resources. Web marketing can provide a good secondary to more expensive categories of publicizing your event if you are not on a tight budget.
  • Take business cards with you. The last factor you want to happen is to engage with a likely customer, merely to discover that you’ve run out of line of work cards to give (or trade with) them.
  • Provide something free. If you can afford it, events are a great way to hand out advertising giveaways. By either providing something valuable, you will gain people’s attention. Once you gain people’s attention, you will be able to pitch your line of work to them.

Events are an awesome way to share your business and allow people experience what you have to offer. If you plan accordingly, you will be on the right path to expanding you company and making new friends. Check out Garrett Burke Entertainment for next networking partner.